CRM Partners with F&I Platform

CRM Partners with F&I Platform

DriveCentric, the modern CRM and engagement platform built for automotive dealerships, announced an enhanced integration with National Credit Center (NCC), an automotive credit and compliance platform. 

The expanded integration embeds the key capabilities from NCC’s Complete Credit platform inside DriveCentric, giving dealerships complete visibility into credit applications, reports, and compliance details without leaving the CRM.

“Dealerships shouldn’t have to fight their systems to move a deal forward,” said Matt Leone, CEO of DriveCentric. “By embedding the NCC experience directly into DriveCentric, we’re helping teams move faster, reduce rework, and stay compliant, all without changing how they operate day to day.”

Previously, DriveCentric users could initiate NCC credit pulls from within the CRM, but full visibility required navigating outside the platform. The enhanced integration brings NCC’s interface into DriveCentric, allowing dealership teams to view applications, credit reports, summaries, and compliance information in one unified process. Required fields are clearly flagged to help prevent incomplete or invalid credit submissions, reducing delays and rework.

The result is improved alignment across departments, faster decision-making, and a smoother experience for both dealership staff and customers.

“NCC has always focused on seamlessly helping dealers manage credit accurately and with full compliance,” said Brian Skutta, President and CEO of NCC. “This deeper integration with DriveCentric extends that mission by making our proprietary Complete Credit experience more accessible and easier to act on within the dealership’s core system.”

The DriveCentric + NCC integration is designed to support busy dealership teams by simplifying one of the most complex parts of the sale. Sales, BDC, and F&I teams all see the same credit information in real time, enabling smoother handoffs, fewer mistakes, and greater confidence throughout the deal process.