ATLANTA – Assurant, Inc., a global leader in automotive protection products, has announced the expansion of its exclusive F&I manager training for the Reynolds and Reynolds docuPAD system. Originally hosted in Texas, the program is now available at the Automotive Training Academy by Assurant in Atlanta, providing used car dealerships and high-volume independent retailers with the digital eContracting tools necessary to increase dealership profitability and ensure F&I compliance.
Modernizing the Used Car F&I Process
For used car dealers, the transition from paper-heavy processes to digital menus is no longer a luxury—it is a necessity for maintaining trust and speed. The docuPAD system transforms the traditional F&I office into an interactive, transparent experience.
By expanding this training to Atlanta, Assurant is giving more dealers the opportunity to:
-
Standardize Sales Presentations: Ensure every customer sees every product, every time.
-
Reduce Contract Errors: Minimize kickbacks from lenders due to missing signatures or incorrect data.
-
Enhance Transparency: Build trust with used car buyers through an engaging, touch-screen interface that clarifies protection options.
Expert-Led Curriculum
The course isn’t just about pushing buttons; it is a deep dive into selling strategies and legal and ethical standards. For dealerships already utilizing docuPAD, this academy provides an immediate ROI by ensuring staff are power users capable of maximizing the system's potential from day one.
“The docuPAD system is a phenomenal solution for altering the traditional F&I process into an engaging, digital, and compliant experience for dealers and buyers,” says Gary Bosses, senior vice president, Assurant Dealer Services.
Why It Matters for Niche & Independent Dealers
As the used car market faces fluctuating margins, the ability to effectively sell back-end products like service contracts and GAP insurance is critical. This partnership between Assurant and Reynolds and Reynolds gives independent operations access to the same high-level training and tech-driven closing power typically reserved for large franchise groups.
“Partnerships like this are key to helping dealerships be as successful as possible,” added Chris Walsh, acting CEO of Reynolds.
