Authenticom Group of Companies has been named a Silver winner in the Automotive category for Data Management Platform of the Year in the 2025 Merit Awards.
This award reflects Authenticom Group’s continued momentum in 2025 and the company’s evolution from a data connectivity provider to the creator and architect of Data Experience Management, a new operating standard for automotive data.
Authenticom Group was honored for delivering the industry’s first full-stack, end-to-end automotive data platform, unifying five key pillars of the data lifecycle: Connect, Control, Transform, Measure, and Predict. Rather than focusing on a single slice of the problem, it closes the loop between operational data, customer experience data, and real-time intelligence.
With the launch of AuthenticomCX and the RefleCX platform, Authenticom Group addressed one of the industry’s most persistent challenges: the disconnect between customer sentiment and operational truth. Instead of relying on retrospective scores or static reports, the platform enables real-time resolution. It alerts frontline teams to issues as they occur and empowers them to act before customers leave dissatisfied.
Speaking to the impact of closing this gap, Jason Tryfon, Global CEO of Authenticom Group of Companies, said, “For years, the automotive industry has treated data, operations, and customer experience as separate problems. DXM changes that. By connecting real operational data with live customer signals, we’re giving dealers and OEMs the ability to see issues as they happen and resolve them before they become lost trust or lost revenue. This recognition reinforces that the future of automotive data is not reporting after the fact. It’s action in the moment.”
