RockED and BizzyCar announced they have partnered to launch a new Mobile Service Excellence Certification designed to help automotive dealerships establish and scale mobile service operations.
The program provides standardized training and practical guidance to support consistent service delivery and customer experience.
The certification program provides dealerships with a structured learning path focused on mobile service operations. The training covers key topics such as strategy, team roles, vehicle setup, safety, customer experience, marketing and performance measurement.
The program was developed to address a growing need for clear, practical guidance on mobile service operations. As consumers increasingly expect convenience, transparency and service on their terms, many dealerships still lack standardized training and proven processes for delivering mobile service consistently and effectively.
“BizzyCar provides the technology that enables dealerships to deliver mobile service more effectively,” said Ryan Maher, CEO of BizzyCar. “Through that work, we’ve seen how mobile service can support higher revenue per repair order and improved recall completion. This certification with RockED equips dealership teams with proven guidance to launch, scale and sustain profitable service operations.”
In response, BizzyCar and RockED are collaborating on a standardized training program built on real-world mobile service experience and delivered through RockED’s mobile learning platform. The program is designed to give dealership teams practical training to launch, grow and sustain mobile service operations.
The program includes the Mobile Service Excellence Certification, which will be available to dealership professionals nationwide. Upon completion, participants receive recognition for demonstrating knowledge of key mobile service practices, including safety, customer experience and performance measurement.
“This program gives dealership teams a clear path to deliver mobile service with consistency and confidence,” said Matthias Stoever, CEO at RockED. “It helps teams stay prepared as service expectations evolve and convenience becomes a bigger driver of loyalty.”
Overall, the partnership reflects a shared commitment to strengthening mobile service training across the automotive industry.
